BlackPearl Innovations — Restaurant OMS
Every order. Every table.
One platform.
From the QR on the table to the kitchen screen to the final bill — the whole loop in one system, with every restaurant's data kept separate.
Capabilities
Everything to run the floor, the kitchen and the counter
QR & digital menu
Guests scan a table QR and order from their phone — nothing to install. Change a price or mark a dish sold out once and it is live everywhere.
Order management
Dine-in, takeaway and delivery orders with notes and modifiers, handled in one queue.
Kitchen display
Tickets stream to the kitchen screen over sockets the moment they are placed — New, Preparing, Ready. No printer, no lost chit.
Billing & payments
Bills calculate themselves. UPI and Razorpay settle before the guest stands up.
Menu management
Categories, items, photos and veg / non-veg tags, edited by the restaurant itself.
Reports & analytics
Sales by day, top dishes and order trends. Export the day to PDF, Excel or a deck.
Multi-restaurant
Every restaurant is a tenant: one deployment, with menus, orders and settings isolated per outlet.
Roles & security
Owner, manager, waiter and kitchen roles. JWT sessions with auto-logout, validated inputs, rate limiting and restricted CORS.
Live status
Waiters see "ready to serve" the second the kitchen marks it — no running back and forth.
How it works
Live in four steps
Set up
We create your restaurant, import your menu and configure taxes and tables.
Order
Guests scan a QR, or staff punch orders in from any device.
Cook & serve
Tickets land on the kitchen screen; status syncs back to the floor.
Bill & learn
Take payment, close the order, and read the day's numbers.
A right-sized view for every role
Owner
- • Multi-outlet overview
- • Revenue and trends
- • Staff and access control
Manager
- • Menu and pricing
- • Daily reports
- • Order oversight
Waiter
- • Fast order entry
- • Table status
- • Ready-to-serve alerts
Kitchen
- • Live ticket board
- • Prep status control
- • Priority ordering
Plans
Sized to your restaurant
Pricing depends on outlets and what you need, so we quote it in the demo. Setup and onboarding are handled by us.
Starter
A single café or restaurant.
- • One restaurant
- • QR menu and order management
- • Kitchen display
- • Billing and payments
Growth
A busy restaurant that wants insight.
- • Everything in Starter
- • Sales analytics and reports
- • Role-based access
- • UPI and card payment tracking
Enterprise
Chains, franchises and cloud kitchens.
- • Multiple outlets, isolated per tenant
- • Custom branding and domain
- • Integrations and custom workflows
- • Dedicated onboarding
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| QR digital menu | ✓ | ✓ | ✓ |
| Order management | ✓ | ✓ | ✓ |
| Kitchen display | ✓ | ✓ | ✓ |
| Billing and payments | ✓ | ✓ | ✓ |
| Sales analytics and reports | — | ✓ | ✓ |
| Role-based access | — | ✓ | ✓ |
| Multi-restaurant management | — | — | ✓ |
| Custom branding and integrations | — | — | ✓ |
FAQ
Common questions
How long does setup take?+
Most single-outlet restaurants are live within a few days of us receiving the menu. We set it up and train your team.
Do I need special hardware?+
No. It runs in a browser on any phone, tablet or PC. Put a tablet or a monitor in the kitchen for the display.
Can I manage more than one outlet?+
Yes. The platform is multi-tenant — each outlet has isolated data, and Enterprise lets you run them together.
Is my data safe?+
Data is isolated per restaurant, access is role-based, and sessions are authenticated, with validated inputs and rate limiting.
What does it cost?+
Pricing depends on outlets and what you need. We quote it in the demo so you are not guessing from a table.
Can I try it first?+
Yes — open the live product below, then book a demo and we will walk through it with your own menu.
Free demo
See it running on your menu.
A 30-minute guided walkthrough, no commitment. Prefer to look around first? Open the live product.
- ✓ A live tour of ordering, kitchen and billing
- ✓ A setup plan and timeline for your outlet
- ✓ A quote sized to your restaurant
- ✓ Answers to every question
Or reach us directly: hello@blackpearlinnovations.in · +91 90493 15124